Contact Us
Have a question, found a bug, or want to suggest a new PDF tool? Email the EasyPDFLoad team. We build and maintain every tool on this site.
We typically respond within 1–2 business days. For fastest support, include the name of the tool you were using (for example Merge PDF, Compress PDF, or Sign PDF) and what happened in the browser.
What we can help with
- A tool failed on a specific PDF, browser, or phone.
- You want a new PDF task added to the free set.
- A privacy question about whether files leave your device.
- Press, partnership, or indexing/sitemap questions.
What to include in a bug report
- The tool name and what you expected to happen.
- Your browser and its version, and whether you are on Windows, Mac, Linux, iPhone, iPad, Android or a Chromebook.
- Roughly how large the PDF is and how many pages it has, and whether it is a scan, a form or an exported document.
- Any message the page showed, copied word for word.
- Please do not attach private documents. We never receive your files, so a description or a harmless sample file is enough.
What we cannot help with
- Recovering a forgotten PDF password. The Unlock PDF tool only removes a password you already know.
- Restoring a file you closed before downloading it. Nothing is stored on our side, so there is no copy to send back.
- Legal, medical or financial advice about the contents of a document.
Looking for a tool instead? Start at all PDF tools or the full sitemap.